Inbox

One Platform For Real Time
Customer Communication

It’s hard to keep track of your customer communication when it’s coming at you from all angles: social media, email, website chat, and more.

Leapify Inbox enables you to view all your conversations in one place—no matter what platform.

 

You’ll be able to see what your customers are saying, respond quickly, and even schedule follow-up messages.

Manage All Your Conversations

Integrate all incoming messages from different channels into your Leapify inbox. When you funnel all incoming messages from different channels—email, SMS, Facebook Messenger, Instagram DMs, website chat, and Google Business Messenger—into your Leapify inbox, you won’t miss another message from your customers ever again.

Direct Customers
To The Right Person

Distribute engagements to the most suitable team member to ensure that your users receive the best support for their queries. Monitor all user communication with your company to ensure that you are providing a seamless experience and meeting their needs effectively.

Make The First Move

Schedule & send messages via any connected messaging channel. Just choose your message and the recipients and then let the platform do the rest. The inbox is a powerful tool for marketing and customer service.

Personalized Chatbot

If you’re not around to take care of your customers, our chatbot will be there for you. Our chatbot is designed to help your business grow by providing a personalized and engaging experience for your customers.

Generative AI Messages

Schedule & send messages via any connected messaging channel. Just choose your message and the recipients and then let the platform do the rest. The inbox is a powerful tool for marketing and customer service.

Deliver Better
Customer Service

The inbox feature makes it easy for you to deliver faster responses no matter which messaging platform your clients reach out to you from.

Predict Customer
Interactions

As the platform starts measuring your customer interactions, it will begin providing recommendations with certain users. Know what to message next based on their behavior.