Client Overview
The Challenge
Halbert Solutions built a strong reputation locally—but growth brought new challenges. Leads were coming from multiple channels and manually managing calls, quotes, and job scheduling was slowing the team down. They faced several operational hurdles:
Delayed responses to service inquiries during busy hours
Missed leads from forms, calls, and social platforms
Disorganized communication making scheduling difficult
Limited follow-up process for past customers
Inconsistent review gathering despite excellent service
How Leapify Helped
To manage efficiently and stay responsive, Halbert Solutions partnered with Leapify’s AI Business Platform—a complete automation toolkit built for service-based businesses.
AI-Powered Instant Replies
Leapify’s AI sent instant responses to pricing requests and service questions—capturing jobs before competitors could reply.
Centralized CRM Dashboard
Every lead, message, and job request was organized in one place, allowing the team to schedule handyman work and junk removal services with ease.
Automated Review Requests
After each completed job, Leapify followed up for Google reviews—helping Halbert Solutions build trust quickly in new neighborhoods.
Automated Reviews + Reminders
Seasonal outreach—like spring clean-outs and winter home maintenance—kept customers coming back year after year.
Website Optimization
Leapify improved local search visibility for high-intent phrases like “junk removal Indianapolis” and “handyman near me,” driving more qualified leads.
The Results
Within 45 days, Halbert Solutions saw meaningful growth:
Response time cut to
under 2 minutes
22% INCREASE
in booked jobs
40+ new 5-star reviews
on Google
More repeat customers
booking seasonal services
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